Author Archives: Kristy

About Kristy

Virtual Assistant, Online Business Manager, It's Virtually Done, LLC

From Tweet to Sale: A True Story

You’ve heard that social media is one of the essen­tial ways to mar­ket your small busi­ness, but are you con­vinced? I con­fess that I was a “Doubt­ing Thomas,” but no more. Here’s my story. I wanted to increase my num­ber of … Con­tinue read­ing

Posted in Marketing, Virtual Assistance | Tagged , , | 2 Comments

7 Must-Haves for Your Temporary Website Landing Page

Overview: If you’re an entre­pre­neur who has just pur­chased a web domain and you’re work­ing on your web­site launch, don’t delay putting up a one-page land­ing page so that your web­site can be work­ing for you while you’re work­ing on … Con­tinue read­ing

Posted in Entrepreneurship, Marketing | Tagged , , | Leave a comment

Starting A New Business: What Do You Do First? Ezine or Website?

Recently a poten­tial client with a sharp busi­ness idea approached me. She has a part-time job so she wanted to start small. She fig­ured that start­ing with an ezine (email newslet­ter) was the way to go to begin build­ing her … Con­tinue read­ing

Posted in Marketing | Tagged , , , | Leave a comment

10 Top Virtual Assistant (VA) Qualities That Clients Love

Recently, a new client com­pli­mented me, “Thank you, Kristy. You’re the best. I so appre­ci­ate every­thing you do… and the way you do it.” Who doesn’t like to hear some­thing like that? Whereas I was delighted by so much praise … Con­tinue read­ing

Posted in Customer Service, Virtual Assistance | Tagged , , | Leave a comment

The Power of Twitter — Are you using it?

Real cus­tomer ser­vice expe­ri­ence: I wanted to book a flight on Jet­Blue. When I reached the pay­ment screen, I real­ized because I was using gift cards (Thanks par­ents!), I would have to call in my reser­va­tion. That was a bit … Con­tinue read­ing

Posted in Customer Service | Tagged | Leave a comment

Review: Twitter Essential Training

I’ve used Twit­ter spar­ingly for a cou­ple of years. Dur­ing big, live events like an earth­quake in CA and an approach­ing tsunami for Japan, I find Twit­ter invalu­able. Day to day, though, I wasn’t quite into it until I got … Con­tinue read­ing

Posted in Marketing, Training | Tagged , | Leave a comment

And the logo losers are…

I had a ball cre­at­ing the logo (just the It’s Vir­tu­ally Done part) for my new web­site. Although I really enjoy graphic design, I’m way to slow with the process and would starve if I had to make my liv­ing … Con­tinue read­ing

Posted in Marketing | Tagged , , | Leave a comment

Hats off to Morten Rand-Hendriksen at Lynda.com Online Training

Learn­ing Word­Press 3 (both the .com and .org ver­sions) has been a won­der­ful jour­ney, and Morten Rand-Hendriksen made it so thor­oughly fun! His Lynda.com course Word­Press 3 Essen­tial Train­ing was so clear. The amaz­ing thing is that I didn’t really … Con­tinue read­ing

Posted in Marketing | Tagged , , , | Leave a comment

Do you know your webhost provider’s first name?

I’ve been with the same web host since day one of my busi­ness, about 8 years. I didn’t know the first thing about web­hosts then, so I just acted on a tip from a col­league. My expe­ri­ence with Aaces.com has … Con­tinue read­ing

Posted in Marketing | Tagged , | Leave a comment

Before, During and After

As those of you who have done it, cre­at­ing or updat­ing a web­site is a big job. Chang­ing from one web­site to another is a lit­tle more com­pli­cated (mov­ing files around, upload­ing and con­fig­ur­ing your new site, not let­ting your­self … Con­tinue read­ing

Posted in Entrepreneurship, Virtual Assistance | Tagged , | Leave a comment