Archive for Quick Tips

You Can’t Do It All: How a Virtual Assistant Can Help

The West Linn Chamber of Commerce was kind enough to ask me to speak before their Home Based Business Special Interest Group about virtual assistance. A large portion of the business licenses (nearly 50%) in West Linn are home based businesses. As the meet success and expand and grow, they need help getting their work done so that they can concentrate on their core business services.

Here are the details:

http://www.westlinnchamber.com/hbb.html

Title: You Can’t Do It All: How a Virtual Assistant Can Help

Speaker: Kristy Schnabel, It’s Virtually Done, LLC

When: Wednesday, January 14th 2009, 4:00 – 6:00 pm.

Where: Pacific West Bank, 2040 8th Avenue, West Linn,

Our speaker this month, Kristy Schnabel, will discuss what a Virtual Assistant (VA) is, and how this service can help your home-based business.

Having been a VA for over 5 years with clients all over the nation, Kristy will share how you know you need a VA, what they do, and how to figure out what they can do for you.

You’ll learn the different ways of finding a VA, the benefits of having one over an employee or a temporary worker, and discover if you are the right type of person for working with a VA. Find out about the different payment arrangements, where to find VAs, and how you might interview them to work with you. They’ll be time for questions after the talk.

 

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Documenting Procedures: A Pain with Gain

I’ve had a few wise clients who are all on the same page, the page that says, “Document the procedures that you do for me.” That shows wisdom because it makes sure that there is agreement on how tasks should be handled, and ensures that there’s documentation on how to do things should the VA become unavailable.

Here are a few tips on how to get started:

  • Identify that tasks that need to be documented
  • The next time you do the task, write down the process as you go.
  • Let the procedure rest for a day or more.
  • Test the procedure by following your own procedure, and edit as necessary.
  • For extra credit: have someone else test the procedure to get feedback and see if they’re gaps.

Don’t forget to update your procedures as time goes by. They get outdated quickly.

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Free, real-time online protection

Check out the beta version of Windows Defender. It’s free spyware protection from Microsoft. It works behind the scenes blocking pop-ups, thwarting spyware, and helps protect your computer against slow performance. Why not give it a try? Here’s the link: http://www.microsoft.com/athome/security/spyware/software/default.mspx

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It’s that time of year again

I’ve closed the annual books at It’s Virtually Done, LLC. It’s 1099 time again, and that means that I do two things: run reports in Quickbooks to see which vendors that I paid money to for services in the course of the calendar year. Did it exceed $600? If so, I may need to send them a 1099 and file same with the IRS.

Likewise, as a courtesy, I let my clients know how much they paid me for services in 2006. That way, they can make sure that their books have the same figure as mine before they report that amount to the IRS. Why do we do this? We’re supposed to, and there are penalties for not filing 1099s. So, if you are a small business, do a kindness to your clients, and make it easy for them to do the right thing.

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Instant Website Judgments

I don’t let my fingers do the walking much anymore. Instead, my fingers do the tapping on the web when I’m looking for services to purchase. I decide very quickly whether a business has a “good enough” website to get my patronage.

Creating website content and launching it is very time consuming, especially when you have a business to run. Believe me, I know! But, it is important that one’s website have links that work, content that is current, and have a look that is pleasing, and keeps up with the times.

I once tried to refer work to a colleague, but the potential client later told me that she checked out the colleague’s website, and it wasn’t up to the client’s standards. None of us know how much business we miss by not being up to par.

So, what can we do to avoid negative website judgments?

  •  Check your links regularly.
  • Review your content at least annually.
  • Compare your website to those of your contemporaries annually.
  • Stay on top of the latest technologies for creating websites

Too busy to do all this yourself? Consider hiring someone to do it for you. The business that you gain may pay for the website improvements.

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Flat panel monitor may affect your settings

I couldn’t wait to connect my new flat panel monitor and free some space on my desk. But wait! Why are all those icons on my desktop blurry? What is going on?

I called the manufacturer (Samsung), and after 2 phone calls, over an hour, and lots of different techs, I was able to figure out several things. All of this became necessary because of my system (3 year old Windows XP).

The following changes can all be made in your control panel under the display properties section.

  1. For optimal viewing of my new monitor, I had to change my screen resolution to 1280 x 1024 pixels. Great. Everything got clear, but wait: now everything is way too small. Now what do I do?
  2. I tried making the icons large, but they became too large for my taste.
  3. I changed the DPI (dots per inch) setting from normal to large making everything 125% of its normal size. Much better, but there’s more. (Warning: this may affect how some programs work. For me, it affects Dreamweaver.)
  4. I changed a flag so that shadows appear under menus increasing readability.
  5. Per the tech’s recommendation, I changed the monitor refresh rate to 60 hertz. (I think this helps kids with their video games, but I took their recommendation nonetheless.)
  6. I saved the best for last: Clear Type. This came as a default setting with my lap top, but had to be installed with my older system. Clear Type is awesome. Check your control panel display properties to see if it is active with your system. If not, here’s where to download it: http://www.microsoft.com/typography/cleartype/tuner/Step1.aspx

I hope this helps someone else with an older XP system (only 3 years old!) that wants to upgrade to a flat panel, and has eyes over 40 years old.

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Want people to read your email?

It helps if you use the appropriate subject line. As emails go back and forth, the topic often changes. I recently received an email that had a subject line related to a business topic that didn’t pertain to me. Because I was expecting an answer on another topic, I opened the email from this person. To my surprise, it was an email intended for someone else and contained an important family announcement.

Quick tip: As the content of the email changes, change the subject line

Instead of: Feedback on Business Forum
Change the subject to: Mother and Baby Fine

Result: The subject line will attract the attention of the right people. The added benefit is that when later you are searching for that birth announcement to forward to someone else, you won’t have to plow through 10 emails with the subject “Feedback on Business Forum.”

If you are really kind, you’ll delete all the information below your topic that doesn’t relate to the new subject at hand.

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Pesky Ezine Characters

Ever get email newsletters, also called ezines, that contain strange characters in appropriate places? For example, sometimes there are question marks where apostrophes or double quotes should be.

If you don’t want to be the person sending a newsletter that looks like that, here are some tips:

1. Use straight quotes instead of “smart” or “curly cue” quotes for both contractions and double quotes.
2. Use double hyphens — rather than em dash (a longer hyphen).
3. Don’t use superscript or subscript.
4. Don’t use ellipses (…).
5. Don’t add manual carriage returns; let your word processor wrap the text.

The difficulty here is that if you create your content in Word, which many of us do, Word will automatically create problems 1-3 above when you type certain characters. It looks better in print, but it wrecks havoc with certain browsers.

Solution: Tell Word that you don’t want these specialty autoformat features:

Open a blank document

Format>Autoformat>Options>Autoformat Tab

In the Replace section, uncheck the first four boxes

Okay

Cancel

For added insurance, after composing your text in Word, cut and paste it into Notepad. This will get rid of other Word formatting that may cause you grief.

Good luck and may all your apostrophes be straight.

 

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Valentine’s Day is Coming: A Worthy Charity

One of my clients has a very big heart. Her passion is the women and children of Rwanda. Your money will be well spent. Check out the Itafari website.

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1099s: Are you IRS compliant?

Remember: if you’ve paid people/businesses $600 or more last year for services, you need to get them an IRS Form 1099 by the end of this month (January).

To figure this out, run a report in your financial software and analyze who you’ve paid $600 or more to in the course of running your business in 2005. Examples might be your accountant, attorney, coach, graphic designer, web designer, virtual assistant, etc. Note: If they’re incorporated, you don’t have to send them a 1099.

The IRS & your state need their copies of the same 1099 form by the end of February. This article provides some background information, but be sure and read the IRS’s directions or ask your virtual assistant or accountant to prepare the forms for you.

Avoid fines; stay compliant.

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